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Posted by embee on 10/03/06 16:10
>
> > Now they no longer send the spare envelope. That means I have to watch
> > both films before sending them back, or order extra envelopes from
> > Screenselect.
>
> It's a free-post address, just bung them in a normal envelope.
>
> > Does anybody think that's an acceptable service?
>
> Personally I'm not even slightly bothered by that,
You're more tolerant than me Sam! I find it completely out of order that I'm
expected to pay more money AND use my own envelopes when previously all
return envelopes were provided, for a lower monthly price.
I will call them, if I can't get any satisfaction then I will take my custom
elsewhere.
Good luck with your Screenselect woes, by the way.
Cheers
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