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Posted by Spex on 10/21/06 18:52
Kill Bill wrote:
> Spex wrote:
>
>> I cite my source as loads of reports on creative cow forum for G-Raid
>> products. I had heard of problems from a colleague but when I
>> happened upon the creative cow forum post I decided to steer clear.
>
> One forum on reporting G-Raid problems? Well.. what do you think that
> your going to find on a forum to report problems, no post? Cow has a
> forum to trouble shoot every video product made.. using your logic this
> means that every single product ever made you should not buy?
>
>
>> An artist friend of mine also had bad experience with several Lacie
>> external drives. He experienced bad support also.
>
> And.. what does this have to do with G-Raid?
>
>
>> I simply don't have the time nor inclination to battle with bad tech
>> support over a product that should be fit for purpose. After all it's
>> not rocket science to put a couple of hard drives in a box and keep
>> 'em cool and working.
>
> Again.. G-Tech has excellent customer service, they've helped me out
> numerous times, and are available and always return your calls or
> emails. So, I'm assuming that your talking about the first paragraph
> "He experienced bad support also." which is talking about the LeCie tech
> support I assume.. Why are you confusing the two?
>
> -bill
Bill clearly you are a fuckwit.
If you bother to read the posts in the forum you'll see that G-Tech
clearly doesn't have excellent support. That is the number one beef the
posters on the forum have. Not to mention many different posters
reporting similar problems so in addition to support issues there are
clearly quality problems at G-Tech.
I mentioned the Lacie problems of a friend because it's not just G-Tech
who produce expensive flaky hardware. May I draw your attention to the
title of the thread.
The only one who is struggling with confusion is you. Go and borrow the
family brain cell before posting again...
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