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Posted by AlanG on 10/31/06 19:33
On Mon, 30 Oct 2006 22:40:37 -0000, "Tricky Dicky"
<tricky@nospam.clara.co.uk> wrote:
>
>"guv" <guv69@msn.com> wrote in message
>news:8p95k2t4gjagpkffjtn2jruh4l9pkcerou@4ax.com...
>> On Fri, 27 Oct 2006 23:22:21 +0100, "Tricky Dicky"
>> <tricky@nospam.clara.co.uk> wrote:
>>
>> <snip>
>>
>>>>>> I have expereinced the problem you describe and all but one time (when
>>>>>> the modem died) it was down to the ISP giving me a dead connection. ie
>>>>>> I was connection, but unable to do anything online, despite it showing
>>>>>> as being connected. Does it show you connected? If yes, I'd bet its
>>>>>> your ISP thats the problem.
>>>>>
>>>>>
>>>>> In answer to P Pron & Colin Wilson as well:
>>>>>
>>>>> Even if the ISP was giving a dead connection then I should be seeing
>>>>> some
>>>>> flickering of the various indicators surely? I get zilch.
>>
>> Then it sounds like you are not connecting at all. If you do connect,
>> both lights should light up.
>>
>> Its still worth trying what I said. If your modem works to another ISP
>> and line, then you know the modem is sound. If another PC wont connect
>> using that same modem, then its a safe bet its your line. And dont
>> take any shit to the opposite.
>>
>>>>> I tried to use the original modem that came with the Tiscali start-up
>>>>> pack on a hardwire but there was driver problem (don't ask me why) and
>>>>> the modem would not install correctly. The PC is mainly used by the
>>>>> kids
>>>>> and they install all sorts of shite - it could really do with a
>>>>> complete
>>>>> wipe and re-install.
>>>>>
>>>>> Tried different filters and the phone line is shared with the home
>>>>> phone
>>>>> so not a wiring problem
>>>>>
>>>>> Looks like it is going to be a new modem then
>>>>>
>>>>> Cheers to all
>>>>>
>>>>> Tricky
>>>>>
>>>> Have you tried resetting the router, should be a little hole somewhere
>>>> to
>>>> shove a paper clip or something in.
>>>
>>>Now that is worth thinking about. My Tom Tom Go apparently died a few
>>>weeks
>>>back but there is a reset which miraculously brought it back to life
>>
>> Could work, but bet its one of the above!
>>
>> Problem is, ISPs are too keen to blame everyone but themselves. If you
>> can prove your equipment is sound (by those tests) then its back to
>> them.
>
>For anyone that is still interested in this thread. Someone else managed to
>get the original Tiscali modem going on a hard-wire trailed across the
>living room.
>
>At one point, the DSL light was on and internet light flashing on the router
>and I would have thought that signified that the router or line had sprung
>back to life but IE just bought up that lack of connection page
>
>Ah well - got a connection in one form
>
>Tricky
>
I'm currently in the same boat as you with Tiscali. Had broadband
connection then got a message saying they had to do some work in the
exchange and I would lose connection for a few hours. That was the 17
Sept. Still no broadband. I have spent at least a tenner on Tiscali
support plus hours trying to get through to them. Today I got
confirmation that my phone line needed re-enabling and this would take
at least a week.
In the last 2 weeks I have tried 3 modems, 2 PCs, 4 filters and
swapped connections from the extension socket to the BT master socket.
Also reinstalled the software 3 or 4 times for each modem. The tiscali
modem (speedtouch) has 2 lights. One shows power and should be on
steady. The other shows ADSL connection and should be on steady. If it
flashes the ADSL line is stuffed somewhere. If it is off then your
modem is likely stuffed.
Am now using PAYG at about 5p a minute peak time just to get email
and download a few news groups. A letter to Tiscali is in the post
asking for recompense for the expense and trouble their cockup has
cost me. I expect pigs to fly first but one must try :(
--
"Evil always goes where the power is"
(Buffy)
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