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Re: a little OT - beware THE LINK

Posted by DeeBee on 11/09/06 18:30

"TNM-COLLECTABLES / TOYNOSTALGIAMAN" <toynostalgiaman@blueyonder.co.uk>
wrote in message news:x3m4h.103724$3x1.23764@fe1.news.blueyonder.co.uk...
> hi all
>
> back in april i got 2 contract phones from the link
>
> did a deal where i paid 30 a month for each phone that got a chequeback
> every 3 months - so it worked out to 15 per month over all
>
> BEWARE!!!!! if you have doen the same deal
>
> i sent my paperwork off over 45 days ago for my first lot of cheques
> back!! guess what - got nothing
>
> called them 2 weeks ago - they said yes the have had paperwork its just
> being processed
>
> call them last week - they said cheques have been issued
>
> this week no cheques so i go to the link i got them from
>
> they are taking all the signs down - they are closed from tomorrow
>
> i asked for a ssistance and they said that they have now closed down!
>
> i call the helpline again and they have just said they will cancel the
> cheques and re-issue!!
>
> i think i am up sh*t creek without a paddle and am never going to see my
> money!!!
>
> anyone got any advice on this!
>
> cheers
>
> mark
>
>

Yet another cashback "I've been done" claim

One of two things has happened here

either

a) The Link have sent out the cheques and they are missing and as they say
they will re-issue them

or

b) Mark did not adhere to the T&Cs exactly to the letter, and The Link are
string him along

So

if a) be patient

if b) give up, you made the mistake.

And, another bit of advise to all cashback customers

Never call the comapny when chasing your cashback - it is ca ompletely
unrecordable method of communication

If Mark had emailed The Link in both cases he would have had a written
acceptance that they wre going to / had paid, and then it would have made
things much easier.

DeeBee - three years of sucessfully mobile cashbacking and still going
strong

 

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