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Posted by Phisherman on 11/19/06 02:03
On Sat, 18 Nov 2006 17:12:15 -0800, "Bill's News"
<BillsNews@pcmagic.net> wrote:
>TH wrote:
>> I can't take the throttling anymore from Netflix and will just
>> go
>> DVDless before I give htem another penny to hold onto my
>> disks. I've
>> never seen a service this bad. one or two disks you can blame
>> the mail
>> but for the last four weeks now it's just ridiculous how
>> obvious they
>> are throttling me (and this is the second time now over the
>> last
>> year). Besides making almost impossible to actually even
>> contact
>> them, they don't respond to emails anyway. I've had two disks
>> that
>> were supposedly sent out a week ago not arrive and another
>> from the
>> 15th. Each time I return a disk, it take a couple extra days
>> now for
>> them to "show up" there. I just had it with them.
>>
>> I tried Blockbuster once about a year ago and they were just
>> bad. I
>> had about ten movies in my queue just sitting there, all
>> available,
>> never being sent out. Finally I called and asked why nothign
>> was
>> being sent when they're all available and the guy said you
>> have to
>> have at least 30 movies in your queue. I told him what does
>> it
>> matter if there's 3 or 300, if they say "available now" why
>> isn't
>> anything being sent. I could hear the gerbil on the wheel in
>> his head
>> trying to come up with an answer and he finally admitted he
>> didn't
>> know.
>>
>> I saw an ad for this new company E3flix, which is the same
>> price as
>> Netflix, I just don't want to waste money repeating what I've
>> had with
>> Netflix if this company does the same thing or is as bad as BB
>> or
>> Netflix. Anyone tried them yet?
>
>Sorry to hear of your plight. I had subscribed to Netflix for
>about 2 years before running out of titles of interest, then
>cancelled until just a few weeks ago when I resumed as a 4 out
>customer.
>
>In all of my prior experience, and certainly since resuming,
>I've experienced none of what you have. In fairness though, I'm
>within an easy walk of a major PO satellite, which itself is but
>a 30 minute drive from a PO distribution center which is
>adjacent to a Netflix depot.
>
>Anything I drop in the slot at the PO satellite before 5:00 PM
>is posted by Netflix the next morning before 7:00 AM. They
>always post the next item in my list the same day they receive a
>disc and, except for non-local fulfillment, I always receive
>those discs the next day.
>
>This newest subscription has had but one distant fulfillment so
>far and it was on the day before Saturday, Veterans' Day. The
>disc was posted on Friday as due to be received by me on Weds.
>It arrived on Monday and was from Minneapolis. I don't pay much
>attention to what's in what envelope, so I returned a different
>disc in that envelope and the Minneapolis disc in a local
>envelope on Tuesday. Both were acknowledged on Wednesday
>morning and each triggered a new delivery immediately. In the
>case of the distant disc, it was back to them before they
>thought I should receive it!
>
>I will say, however, that on Thursday of this week I was in a
>hurry and did not walk to the nearby PO satellite. The disc I
>dropped in the corner mailbox did not arrive at Netflix on
>Friday, as I had expected - I expect it will on Monday.
>
>I always return a disc the next morning - save the one time
>mentioned. I never receive discs on Sun or Mon, but usually
>have something arriving on each of the other days. I'm a much
>higher volume consumer that a few of my neighbors who are also
>Netfilx "friends." None of them ever rents something I've
>ordered, they just drop by the day I'm supposed to receive what
>they might be interested in;-0)
>
You fortunate. I quit Netflix after 6 months. It was taking 1-3
weeks to get a movie, plus I was getting plenty of non-playable DVDs.
When I reported a DVD as "damaged" they waited until they recieved the
damaged DVD before sending me another (same title) DVD! I was
throttled too much. Got a subscription to Hollywood video--unlimited
3-at-a-time DVDs for $9.99 a month. This worked much better as the
video store is a block away from home.
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