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Posted by <normanstrong on 11/19/06 17:53
"TH" <thehendersons44@aol.com> wrote in message
news:1163815246.186475.82310@f16g2000cwb.googlegroups.com...
>I can't take the throttling anymore from Netflix and will just go
> DVDless before I give htem another penny to hold onto my disks. I've
> never seen a service this bad. one or two disks you can blame the mail
> but for the last four weeks now it's just ridiculous how obvious they
> are throttling me (and this is the second time now over the last year).
> Besides making almost impossible to actually even contact them, they
> don't respond to emails anyway. I've had two disks that were supposedly
> sent out a week ago not arrive and another from the 15th. Each time I
> return a disk, it take a couple extra days now for them to "show up"
> there. I just had it with them.
I'm always surprised to read such complaints. In the year I've subscribed
to Netflix I've had none of these problems. They acknowledge receipt of
every disc returned, usually within a day, and send out the next item in my
queue the same day. The disc usually arrives the next day or the day after.
The service is so fast that I have trouble watching the movies as quickly as
they arrive. I routinely watch 6 movies/week; that's about all I have time
for.
Norm Strong
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