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Posted by Derek Janssen on 12/05/06 04:35
Haddatten Huttendrut wrote:
> In article <1165289623.090210.89610@16g2000cwy.googlegroups.com>,
> "TH" <thehendersons44@aol.com> wrote:
>
>
>>Haddatten Huttendrut wrote:
>>
>>>In article <45743fea.168095359@news-server.houston.rr.com>,
>>> >
>>>Netflix is dandy for most folks with reasonable viewing habits - amazing
>>>selection and prompt service other than temporary bottlenecks for popular
>>>new
>>>releases. The folks who complain the most seem to be those who want some
>>>maximized ideal of throughput so that they can copy as many titles as
>>>possible
>>>to build a library (they can't possibly watch that many flicks, if they
>>>have a
>>>job and/or a life). They don't want to pay for more than the 3-out
>>>"unlimited"
>>>plan, and look forward to the on-demand download model, but will be
>>>disappointed
>>>when that has (as it must) an even more rigid "throttling" or
>>>pay-per-download
>>>scheme.
>>>
>>>--
>>
>>I always find it odd that people find fault when someone says Netflix
>>throttles them. Whether you think someone should only be allowed a
>>certain number of disks a month or not is moot. The fact is Netflix
>>claims you can have as many disks as you want, meaning if you turn it
>>over the next day, another shouldl be sent right out, not "you can get
>>as many as you want unless we deem it's too many, then we'll hold back
>>some." If somoene turns over their disks the next day, they have the
>>right to have the next disk in their queue sent out with the same speed
>>as anyone else. OR, Netflix can simply change their motto to "as many
>>disks as we think is fair to us." The fact you have decided what is a
>>"reasonable viewing habit" shows you think your opinion is the one
>>everyone should adhere to and that's that. After all, you've decided
>>what is a "reasonable viewing habit."
>
>
> It's really simple. "Unlimited" is exactly that for folks with normal
> renting/viewing habits, and allows for the odd spikes of a flick or more per day
> (within the limits of postal service). What's "reasonable" is what allows the
> company to make a profit while serving most customers - without that, there'd be
> no company, service, selection, etc. If you aren't getting your desired number
> of discs per month, try the 8-out plan, or see if you can do better with a
> competitor.
>
> Maybe Netflix should change their advertising, but it doesn't seem to be a
> problem for any but a few determined to push it to the limit.
Up till now, they've been assuming the unspoken "All You Can Eat" rule
that customers will interpret standard business practices in standard
reasonable fashion, without the need for excessively spelled-out
disclaimers to prevent unreasonable activity--
....So far, Netflix seems to be one of the few companies to encounter the
exception. -_-
Derek Janssen (and gosh, kiddies, how did THAT happen?)
ejanss@comcast.net
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