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Posted by Danny on 12/09/06 11:31
"Colin Wilson" <void@btinternet.com> wrote in message
news:MPG.1fe4acab7d51b6e8989b44@news.individual.net...
>> Last month I ordered some blank DVDs from them. They arrived swiftly and
>> were exactly as described. At this point, I was very, very pleased. Later
>> that day, however, Steve came around my house and shot my dog. That, to
>> me,
>> is not good customer service...
>
> ...but that was after he serviced your wife though, right ?
>
Well that's where he surprised me. Most companies will only extend service
to existing customers (it was me who placed the order, after all - not her)
but in her case he claimed he was happy to make an exception. What a guy,
eh! :-)
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