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Posted by Large Farva on 12/27/05 06:27
"Bob" <spam@uce.gov> wrote in message
news:43b009f9.79171171@news-server.houston.rr.com...
> On Mon, 26 Dec 2005 15:13:57 GMT, "Large Farva" <none@nospam.com>
> wrote:
>
>>Blockbuster has to be the worst service I've ever encountered. I will be
>>cancelling when this month is up. It's just pitiful.
>
> It's caused primarily by a decrepit IT department.
Actually my problem with Blockbuster is that they stopped sending movies the
day I cancelled my account, even though the month is prepaid.
>
> The whole company reeks of total incompetence. The so-called "customer
> service representatives" are surly, arrogant and argumentative, and
> will hang up on you when you press for information.
Yep, when I asked why they stopped sending movies, the CS idiot says
"because you cancelled your account" to which I said "according to your
website I have three weeks left in the month."
To which she said "well you agreed to our terms. Sorry. Goodbye."
>
> I won't do business with BB anymore for fear they will screw something
> up and I will have to pay for it - or charge it back.
Blockbuster has to be the most idiotic company I've ever encountered.
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