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Posted by Valdivar on 12/19/05 01:30
That's like a few years ago,I bought a Pansat 2100A from Kusat in Montreal.
The receiver developed a sound problem -within the warranty period,so I
returned it for exchange.
I got back a receiver with the same problem!I queried them about it and told
them that I though they had sent me back the same receiver!
Of,course,they argued otherwise-even claiming they sent a "new" one in a
"new" box.
A while later,I got another receiver elsewhere and informed them that there
was no problem with my dish\lnbf and I that I was still convinced they had
sent me the same receiver and was told that it ok because it was a different
receiver -another of the same make,might do the same thing!
Needless to say,I told them I wasn't impressed with those kind of answers
and told them I wouldn't be back!
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"DC" <basenjirescue@sbcglobal.net> wrote in message
news:KLHof.42698$D13.25434@newssvr11.news.prodigy.com...
> Bad experience buying with viewsatonline.com (Viewsat Online)
> Just a precaution when buying from Viewsat Online for a viewsat 2000 FTA
> receiver..
> 1.. They failed to get my order to me within the timeframe they told me
> and even past their own statement.
> 2.. They cannot or will not track or provide a tracking number so I could
> find out where my shipment was (if it was even shipped)
> 3.. When I called and left a voice mail(only way to contact them (they do
> not respond to email inquiries all ). The last words from the person was
> to "kiss my ASS". Would you expect any type of support fro this guy.
> Definitely CUSTOMER NO-SERVICE.
> 4.. For a few bucks more go to a more reputable dealer, do not make ,my
> mistake. What do you think he would say if the receiver was defective and
> you called for a replacement etc ? Probably KMA as well.
> I would definitely avoid a creature like this. Only They will talk you you
> if there is not problem , but watch out if you do and you will get a KMA
> and a hangup.
>
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