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Posted by GREG NIEMI on 02/11/07 05:36
My trouble with BB is they send out 1 movie at a time even if all movies are
in Q are available, when I have tried to e-mail them they have refused to
answer. Netflix today I received 3 movies in. But I have to admit that being
able to drop off movies for new ones is a big plus, but since BB refuses to
offer good customer service, for now I stay with netflix.
"def456" <def456@none.none> wrote in message
news:WNvzh.53167$QU1.9660@newssvr22.news.prodigy.net...
> "-oo0(GoldTrader)0oo-" <aualloy@gmail.com> wrote in message
> news:1171147000.618926.136190@j27g2000cwj.googlegroups.com...
>> Blockbuster does not give the consumer access to there own personal
>> information.
>> Blockbuster does not respect your right to privacy.
>> Blockbuster has much longer turnaround times even with in the store
>> returns.
>> The online form does not work unless you disclose illrelevant personal
>> data to Blockbuster.
>> Blockbuster does not answer support questions in a timely manner,
>> sometimes not at all.
>>
>> It does not seem to me that they offer the same films. In my
>> speicialty "Westerns,"Netfix offers more movies. Blockbusters has the
>> feel as thought it is set up for children.
>
> I've tried Intelliflix, Netflix, and Blockbuster. Intelliflix was a
> disaster so I dropped them last summer.
>
> I just started Netflix a couple of months ago and they're fairly good
> overall, a much better experience than Intelliflix. I'm happy with Netflix
> except I think sometimes they're slow to process incoming and outgoing
> orders, although it's hard to be sure - could be the post office's fault.
> They were very fast (overnight) during the trial period but have slowed
> down to 2-3 days. Netflix email support is a bit slow but has been fairly
> intelligent. Netflix doesn't work on weekends.
>
> I'm just starting with Blockbuster (a couple of days ago) so it's too soon
> to say. They just shipped me 3 movies today, so I guess they work on
> weekends. I've asked Blockbuster a couple of questions by email and their
> replies were quick, but absolutely 100% the stupidist I've ever had from
> anyone. Blockbuster's website isn't as good as Netflix, in general. For
> example my computer stays logged into Netflix fine (as it did with
> Intelliflix), but won't stay logged into Blockbuster. I save the cookie,
> so that's not the problem. That was one of my questions to their email
> support which they refused to answer.
>
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