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Unable to play DVDs

Posted by John. on 03/20/07 13:26

A friend of mine recently went to New York (we're in the UK) and while out
shopping bought proper, legal, commercial DVDs of "Pirates of the Caribbean"
and "9/11", which, of course, are in NTSC format.

Got them back to the UK and her son watched both movies on his laptop (an
Acer Aspire 3000) perfectly OK, using Windows Media Player. Unfortunately,
his sister decided to do some "housekeeping" on the laptop and has deleted
something that she perhaps shouldn't have because they are now having
problems with sound, ie, none at all.

I re-installed the audio drivers for them and now the laptop has got *most*
sound capability back, ie, all the normal Windows beeps and sounds, and it
will play audio CDs OK. However, the DVDs mentioned above are not playing
any audio at all - video great, but no audio.

Any ideas?

Cheers,

John

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