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Re: Netflix anomaly? Follow up: all sorted.

Posted by def456 on 05/11/07 15:11

"Bill's News" <billsnews@pcmagic.net> wrote in message
news:464313b8_4@newsfeed.slurp.net...
>
> "Bill's News" <billsnews@pcmagic.net> wrote in message
> news:464304e4$1_1@newsfeed.slurp.net...
>> We have a six out subscription. Four discs are here, two at NF being
>> replaced today.
>>
>> While browsing the queue and removing items in which I'd lost interest or
>> had recently seen on TV, I was checking one at a time and updating the
>> queue. Near the end, I checked the last three to be removed before
>> updating and when I did update, three discs appeared as "Processing,"
>> along with the two discs already marked as "Shipping today." While
>> typing this note on a different PC, I just opened up the NF queue again
>> and now all eight of my deletions are marked "Processing."
>>
>> I've no idea whether they will actually ship these (I hope not), nor what
>> other anomalous behavior their accounting might suddenly inflict? Of
>> course there is no convenient way to communicate this to them digitally -
>> I'm not about to hang on the phone while trying to get a human response
>> who might understand and/or care what's happening.
>>
>> Anyone else want to try this?
>>
>>
>
> The anomaly may have been temporary, or some other "policing" algorithm
> may have noticed the peculiarity, but the deleted items are now no longer
> appearing as "Processing!"
>
>

I've never had that happen. Their system has been remarkably accurate and
correct over the last few months that I've been a member. However, they seem
to have had a temporary system problem of some kind within the last few
days. Apparently nothing serious, in general, but a few hiccups here and
there, slow emails, etc. Maybe an overloaded server.

If there's a real computer glitch at Netflix, it may be with multidisk
movies coming as one title. For example Gone with the Wind, Godfather II,
and Ben-Hur come as 2 discs, but count as one title (1 movie out). They seem
to be slow to credit returns of both of those discs, maybe requiring you to
notify them of a possible loss - then they quickly "find" it.

 

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