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Posted by def456 on 05/16/07 11:22
"def456" <def456@none.none> wrote in message
news:wC_1i.21472$JZ3.9827@newssvr13.news.prodigy.net...
>
> "Bill's News" <billsnews@pcmagic.net> wrote in message
> news:4644a6aa$1_4@newsfeed.slurp.net...
>>
>> "def456" <def456@none.none> wrote in message
>> news:bI%0i.1331$mR2.595@newssvr22.news.prodigy.net...
>>>
>> <snip>
>>
>>> If there's a real computer glitch at Netflix, it may be with multidisk
>>> movies coming as one title. For example Gone with the Wind, Godfather
>>> II, and Ben-Hur come as 2 discs, but count as one title (1 movie out).
>>> They seem to be slow to credit returns of both of those discs, maybe
>>> requiring you to notify them of a possible loss - then they quickly
>>> "find" it.
>>>
>> Thanks, I'll be on the lookout as I've just ordered "Reds" -
> [snip]
>
> I checked my records and it happened when I rented Gone with the Wind in
> February. And it has just happened again when I rented Ben-Hur in May.
> They only acknowledge receipt of 1 of the 2 discs, then wait til you
> report it late to acknowledge the other one. If it happens with your Reds,
> that's pretty conclusive proof...
I contacted Netflix and they acknowledge that this is a bug in their system.
Of course they say they're in process of fixing it. How long will that take?
I won't hold my breath. Rule of thumb: It takes 3 software technicians to
fix a rusty pipe, one to go find a wrench, another to find the pipe, and
another to put the wrench on the pipe and turn it. :) Instead, in
future... I won't wait the usual 7 days to report a returned disc as late
for the doubledisk titles; 2-3 days should be plenty.
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