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Re: recent Netflix shipping delays

Posted by Phisherman on 06/09/07 11:02

On Sat, 9 Jun 2007 04:30:00 -0500, "def456" <def456@none.none> wrote:

>Netflix has been remarkably good and reliable since I joined 6 months ago,
>until just recently...
>
>They've started delaying shipment of movies til the next day, after they
>receive a movie back from me. In the past they've almost always shipped a
>new movie the same day. Now most are delayed shipment til the next day.
>
>Anybody else seeing this problem?
>
>I asked them, and their response was that those movies were being shipped
>from a different location, rather than my usual "hub" (presumably the
>closest office location). I don't think that's logical nor a valid reason
>for a shipping delay.
>


It's called "throttling" and Blockbuster does it too. I've had delays
(without any movies) up to two weeks. I'm in E. TN and some DVDs were
being shipped from Seattle or Boston instead of Atlanta. It got worse
and I canceled Netflix. The service can be good for those having a
nearby distribution center, but not all DVDs are at all centers.
Shipping is stalled on weekends and holidays.

 

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