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Re: recent Netflix shipping delays

Posted by Fred C. Dobbs on 06/09/07 14:17

On Sat, 9 Jun 2007 04:30:00 -0500, "def456" <def456@none.none> wrote:

>Netflix has been remarkably good and reliable since I joined 6 months ago,
>until just recently...
>
>They've started delaying shipment of movies til the next day, after they
>receive a movie back from me. In the past they've almost always shipped a
>new movie the same day. Now most are delayed shipment til the next day.
>
>Anybody else seeing this problem?
>
>I asked them, and their response was that those movies were being shipped
>from a different location, rather than my usual "hub" (presumably the
>closest office location). I don't think that's logical nor a valid reason
>for a shipping delay.
>

If you are a heavy user, they lose money if you send one back right
away and they have to send you another one right away. The labor and
shipping costs more than your subscription, so they stall your next
order to slow you down. It is a common complaint.

 

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