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Posted by wunnuy on 01/12/06 22:07
alfard@gmail.com wrote:
> I>
> And I agree with the comments that their service seem to varry by
> how long you've been with them. I might sound paranoid, but I'm really
> starting to doubt that they have some kind of tracking software that
> tracks "loyal" customers who became dependent on them, and starts
> automatically managing their DVD hold & release times in order to
> gradually reduce their service (which probably translates to having to
> maintain less DVD inventory, and less shipping charges.. i.e more
> profit).
Well we know they throttle, they admit it. And I can speak from my
experience and people I know, the service is the opposite of what it
was. The used to be great, then for some reason, got really bad and
this couldn't be an accident, espeically when they've admitted to
throttling. I have other friends who've had the same thing, they've
canceled already. Sadly, BB is worse. I'd love to see some responsible
company start up and blow both of them out of the water. They'd have a
built in campaign too: "We won't throttle. We will send you your next
disk teh day we received your last one."
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