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Posted by Bob on 01/13/06 14:10
On 12 Jan 2006 13:03:49 -0800, alfard@gmail.com wrote:
> I'm really
>starting to doubt that they have some kind of tracking software that
>tracks "loyal" customers who became dependent on them, and starts
>automatically managing their DVD hold & release times in order to
>gradually reduce their service (which probably translates to having to
>maintain less DVD inventory, and less shipping charges.. i.e more
>profit).
I talked to a customer service rep who was willing to share some
insider info with me. She told me that the reason I wasn't getting a
particular high-demand DVD was because I was getting too many DVDs per
week. She said that they allocate high-demand DVDs to those who do not
get many DVDs per week. She even recommended that I slow down my
turnover of discs so I would be placed higher in the internal queue
for high-demand DVDs. I told her that was unacceptable so she tried to
get me the DVD sooner by putting it in a bonus category for me. I
eventually did get it after a 2 month wait.
I no longer subscribe to NF. I took advantage of the BB $1 promotion
and although service is no better at least I am not paying $20 for it
- and I did get 2 instore coupons which my wife and daughter used.
There's always the Interlibrary Loan (slow but free) and Bit Torrents.
In fact if the upload problem can be worked out for cable users, then
torrents will become the de facto standard for those who want instant
service. Then you can network a player connected the TV and never
touch another DVD.
--
Violence Against Women and Department of Justice Reauthorization Act:
"Whoever...utilizes any device or software that can be used to
originate telecommunications or other types of communications that are
transmitted, in whole or in part, by the Internet... without
disclosing his identity and with intent to annoy, abuse, threaten, or
harass any person...who receives the communications...shall be fined
under title 18 or imprisoned not more than two years, or both."
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