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Posted by wunnuy on 01/13/06 17:20
Bratboy wrote:
> Yep, seems like from the very begining with Netflix you could a report DVD
> lost in shipping to you, lost DVD from you to netflix, wrong dvd and even
> <shock shock> report if a disc arrived scratched or dmg and they will send
> out a replacement same day its reported before you get the bad disc back to
> them. It figures BB would "try" to copy netflix's ideas hehe.
Interestingly, I don't even report stuff like this anymore becuase now
it takes a WEEK to get a replacement. For example, recently they had
the wrong disk in a sleeve (disk 2 instead of disk 1 for Six Feet
under). I realized it would be quicker and easier to just rent it at
the store instead of waiting another week for them to send me the right
one, as much as I hate going into actual video stores these days.
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