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Re: Blockbuster shipping stinks

Posted by Jack (www.villagebbs.com) on 01/13/06 22:57

> yeah. It's true, that's the one feature I liked with their service,
> although I can't stand going into BB stores. But the online service
> itself was so unbelievably awful it wasn't worth the freebies. There
> was one whole week where I literally had no movies out and all movies
> "available now" I got ahold of htem and they said I needed to have 30
> movies in my queue to which I asked what does it matter if I have 30 or
> 3, if they say "available now" they should be shipped now. They just
> agreed that was correct and that was that.

Now I'll admit they do some odd things. For example they sometimes ship
disc 4 in my que even though say disc 2 also shows as available. I'm
guessing sometimes if you have had a disc in your top 10 on wait, they
probalby ship it as soon as possible otherwise the timing will always
be off and you'll never get it. (For smaller films, etc.)

I have a rediculous number of films in my que (100+) so i've never had
a problem with them not shipping movies out. Usually i'll send it back
on say monday, they'll recieve it on tuesday and ship out another which
is usually recieve by wednesday. There are hiccups here and there, but
thats mostly from the post office. Otherwise its been smooth. Like I
said I'd imagine Netflix is the better service based on title selection
alone, and the fact that blockbuster doesn't always stock 'unrated
cuts' etc., but the 2 free local rentals and the occasionaly freebie
keeps me happy with them.

= numsix
= http://www.villagebbs.com

 

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