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Posted by wunnuy on 01/13/06 23:03
Jack (www.villagebbs.com) wrote:
> >
> I have a rediculous number of films in my que (100+) so i've never had
> a problem with them not shipping movies out. Usually i'll send it back
> on say monday, they'll recieve it on tuesday and ship out another which
> is usually recieve by wednesday. There are hiccups here and there, but
> thats mostly from the post office. Otherwise its been smooth. Like I
> said I'd imagine Netflix is the better service based on title selection
> alone, and the fact that blockbuster doesn't always stock 'unrated
> cuts' etc., but the 2 free local rentals and the occasionaly freebie
> keeps me happy with them.
>
In the time I tried BB, I had 8 to 10 movies in my queue at all times.
At one point all 8 said "available now" and they shipped the 8th movie
out. At one point I had 8 movies with all "available now" and literally
7 days went by without a movie being shipped, and I'm starting that
seven days from when they received the movies I sent back, so it's
actually longer if include the time I sent the oriignal disks back.
Netflix is a bad service, but BB is actually worse. The ONLY two things
BB has over Netflix are:
1. quick turn around time with customer service questions (not that
their replies are any good, they're awful). They actually give you the
ability to ask a specific question. Netflix makes this as difficult as
possible and it takes a week to respond.
2. Two in store coupons, if you can stand having every employee go out
of their way to greet you in the store (and the other things that are
super annoying about their stores).
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