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Re: CDWOW - Fulfillment Issues?

Posted by Roberto Pirezzi on 07/26/07 11:02

"Gunther Gloop" <me@privacy.net> wrote in message
news:5gp50bF373j8sU1@mid.individual.net...
> "Roberto Pirezzi" <roberto_pirezzi@btinternet.com> wrote in message
> news:Ho2dnUROIfqG2jrbnZ2dnUVZ8saonZ2d@bt.com...
>> Having used CDWOW many times, mostly for DVD - I've placed 3 CD orders
>> recently. None of these have been fulfilled.
>>
>> We're not talking obscure titles (well, one is off the chart now).
>>
>> The Fray - How To Save A Life and Kelly Clarkson - My December being the
>> two current releases (though the Fray was a special edition with DVD).
>> Both ordered for pressies along with a older CD by The Used.
>>
>> Their excuse is - either difficulties obtaining stock from supplier, or
>> in the case of Kelly Clarkson, NO stock is available anymore! Chart
>> CD...no stock available??
>>
>> These are 3 consecutive transactions, placed since late May.
>>
>> Seems they are fast becomming a waste of space.
>>
>> Whats the situation like with DVD fulfillment?
>>
>
>
> I had a long wait for some dvds lately. My friend had too.
>
> CDWOW are in some dispute about how much money they owe some music rights
> organisation (or was it the EU itself?).
> I think the last I heard they were to pay some daft figure like 200million
> euros.
>
> Obviously they'd shut before paying anything close to that, but I reckon
> that was the tactic anyway... force them to close.
>
> I hope they can withstand the pressure, but I'm not certain they will.
> Recent slowdowns make me less certain.
>
> It could be that, due to the commotion, their suppliers are insisting on
> payment prior to shipping stock.
>
>
> -Kevin.

Hi Kevin,

Yeah, I remember reading about that on their website at the time it came
out, but back then (wasnt all that long ago) they reassured the punters that
nothing would change.

Their payment processor has changed for one, so I figure that is money
saving right there - excessive delays - while still holding onto money has
always been frowned upon by me. Fine, if they charge at shipment, but not
fine when they take your money up front.

I havnt really bought any DVDs off CDWOW for ages - the last was Charmed
season 8, upon release.

I think the nails are starting to be hammered into their coffin - and I'll
just use somewhere else - no big deal - I'd rather pay a quid more and have
it arrive on time! (it's when you start buying hundreds of items, that 1 at
a time adds up!).

My main worry is, if they close, prices elsewhere will rise....but I'm not
sure they were always the cheapest on DVD - CD's they tend to be...when I
get them!

Thanks for the input and comments, appreciate it!

l2oberto

 

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