|
|
Posted by Gunther Gloop on 07/27/07 15:28
"Norman" <blah@blah.net> wrote in message
news:5guco8F3in9i6U1@mid.individual.net...
>
> "Roberto Pirezzi" <roberto_pirezzi@btinternet.com> wrote in message
> news:Ho2dnUROIfqG2jrbnZ2dnUVZ8saonZ2d@bt.com...
>> Having used CDWOW many times, mostly for DVD - I've placed 3 CD orders
>> recently. None of these have been fulfilled.
>>
>> We're not talking obscure titles (well, one is off the chart now).
>>
>> The Fray - How To Save A Life and Kelly Clarkson - My December being the
>> two current releases (though the Fray was a special edition with DVD).
>> Both ordered for pressies along with a older CD by The Used.
>>
>> Their excuse is - either difficulties obtaining stock from supplier, or
>> in the case of Kelly Clarkson, NO stock is available anymore! Chart
>> CD...no stock available??
>>
>> These are 3 consecutive transactions, placed since late May.
>>
>> Seems they are fast becomming a waste of space.
>
> I have a similar situation with the Cherry Ghost CD, ordered on July 2nd
> and released the following Monday. I have been told they are having
> trouble getting stock from thier suppliers. *Supposed* to be getting
> despatched today but I am not holding my breath. I did ask for a refund
> but that fell on deaf ears. To rub salt in the wounds, just came back from
> Asda who have the same CD for a quid cheaper! Normally they are super
> efficient with despathes but I don't think I will be in a rush to give
> them more custom in the future.
>
Another thing that I didn't like to mention before now because I'm not sure
it's relevant, is that delays like this make me suspicious that a company is
using 'new' orders to pay for older, yet-to-be-fulfilled ones.
I suspected dvdsoon were doing this and mentioned it here at least 6 months
before they went bust (before they were taken over by another crowd who no
doubt now run things a lot better).
I'm sure it's not the case with cdwow as they're 10 times a better company
(supportwise) than dvdsoon ever were.
I hope they get things together asap. I'm sure they will. I wish them all
the best with it!
-Kevin.
Navigation:
[Reply to this message]
|