Posted by Citizen Bob on 11/29/06 20:32

On 29 Nov 2006 17:39:58 GMT, Bert Hyman <bert@iphouse.com> wrote:

>I'd like to replace my aging VCR with a DVD recorder of some sort,
>but wonder if I'll be able to control one through my Dish Network
>satellite box.
>
>The STB has an IR blaster and can control many VCRs to start and stop
>recording controlled by timers set in the STB itself.
>
>Unfortunately, the manual only covers VCRs and makes no mention of
>DVD recorders. Dish's so-called tech support blew me off, saying if
>it's not in the book, they don't support it. I suppose they'd rather
>sell me one of their own DVRs.
>
>Do the DVDRs of various vendors share remote codes with their VCRs
>and respond to the same start/stop commands?

You need to call Customer Complaint at Dish and tell them the rude way
your query was handled. The asshole you got was too lazy to do the
research necessary to give you the codes.

I am appalled at the uniformly poor quality of customer service these
days. It's not only foreigners but Americans.

Pester them and they will connect you to a Level 2 supervisor who may
know what you are talking about.


--

"It's impossible to obtain a conviction for sodomy from
an English jury. Half of them don't believe that it can
physically be done, and the other half are doing it."
--Winston Churchill

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