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Posted by Edward W. Thompson on 09/08/05 06:47
On Wed, 07 Sep 2005 14:15:48 GMT, "Tinkapace"
<tpace@nospamblueyonder.co.uk> wrote:
>
>Get this. I sold a DVD (£5.98) on EBay guy paid via paypal I mailed item
>within 2hrs of Paypal informing me he had paid. The same night paypal
>emailed me funds on hold possible fraudulent funds ??. Today they have taken
>the cash from my account turns out it was fraudulant funds the guy paid
>with. I have now lost £5.98 and a Fekin DVD !! Paypal will not refund me
>because I have no tracking number. Honesty is dead I have mailed the item
>"Honest" I have 100% pos feedback and never a problem with ebay or paypal in
>3 years over 500 transactions. Never been late with my bill !! What am I
>worth to them ? Less than £5.98 thats for certain. Last month they cost me
>£50 in bank charges because I paid by Ebay Bill via paypal as I knew the
>funds where not in my Bank account to pay them. They still took the Direct
>Debit out of my account seems they cannot tell you already paid once. Cost
>me £50 in charges for going overdrawn. They will not even discuss the matter
>They are a shit company to do biz with will just not listen at all no Grey
>arears just black and white.
This is a classic problem, that is sending an article without proof of
receipt i.e. tracking. Unscrupulous recipents can claim they didn't
receive it and there is no way the sender can prove otherwise.
I had a similar problem when I returned a faulty power supply to
3com. The article was under warranty and I sent it regular mail. 3com
maintained they didn't receive it. Fortunately, they replaced the PSU
but only after much debate via email.
Sending low cost goods using tracking often costs more for the P & P
than the article is worth.
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