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Re: First DVD to go bad on me!

Posted by Roy L. Fuchs on 03/19/06 09:30

On Thu, 16 Mar 2006 18:13:37 -0500, Rich <none@none.com> Gave us:

>Well, after 8 years and no problems (900 discs or so owned, 1000
>rented) I finally had a DVD deteriorate on me. The movie was "Trinity
>and Beyond" The Atomic Bomb Movie. A terrific documentary on the
>development of the atomic and hydrogen bombs. Done by Peter Kuran.
>The DVD company is VCE so I emailed them to see if they'd be willing
>to replace it.
>
>The DVD surface appears to have something like a watermark on it.
>It looks subsurface to me.
>Here's a screen shot of what this looks like;
>http://www.pbase.com/andersonrm/image/57346298



Two things. First, your image is fouled, and does not show the
picture you took at all. Do you not even test your own web pages?

Second, if the disc's optical read surface has ANY scratches on it AT
ALL from where you have placed it on a surface or in a sleeve, it is
your fault.

RULE NUMBER ONE for optical disc storage mediums is that the read
surface should NEVER be touched. That is regardless of the fact that
they are generally forgiving of such handling. There are only two
locations that are valid for an optical disc. In its storage
container, and in the playback /reader device's loading tray.

If ANY contact is made with the read surface and it becomes scratched
or smudged, it IS operator error if it subsequently fails to read.

That said, you need to re-snap the picture, and re-load it onto your
web page.

If you are in the habit of placing discs onto flat surfaces other
than one of the two aforementioned locations, then you deserve
everything you (DON'T) get.

 

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