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Posted by Roy L. Fuchs on 03/19/06 09:33
On Fri, 17 Mar 2006 17:42:52 -0500, Rich <none@none.com> Gave us:
>On Thu, 16 Mar 2006 18:37:57 -0500, "Irulan" <lrulan@comcast.net>
>wrote:
>
>>
>>"Rich" <none@none.com> wrote in message
>>news:b3sj121ecin3kkekkc44l7d7dansh5q10n@4ax.com...
>>> Well, after 8 years and no problems (900 discs or so owned, 1000
>>> rented) I finally had a DVD deteriorate on me. The movie was "Trinity
>>> and Beyond" The Atomic Bomb Movie. A terrific documentary on the
>>> development of the atomic and hydrogen bombs. Done by Peter Kuran.
>>> The DVD company is VCE so I emailed them to see if they'd be willing
>>> to replace it.
>>>
>>> The DVD surface appears to have something like a watermark on it.
>>> It looks subsurface to me.
>>> Here's a screen shot of what this looks like;
>>> http://www.pbase.com/andersonrm/image/57346298
>>
>>Looks like rot. Nothing you can do about it except to purchase a new dvd.
>>Hope it's still available.
>
>Just for fun, I email the company to see if they'd replace it.
>No answer yet.
>-Rich
Very unlikely they will without them being able to examine the disc
first hand. If there is internal manufacturing related damage,
they'll likely honor your request, if you make it in a diplomatic
manner. If you have ANY scratches on the disc's read surface at all,
they will likely tell you to take better care of your disc library,
and alter your handling habits.
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