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Re: We went through this already.

Posted by nappy on 04/14/06 15:37

"doc" <doc@anywhere.com> wrote in message news:N7P%f.11$513.10@trndny05...
> agree! both the apple and mac people gave up on our issue when we called
> time and time again, they said, "well, we don't know what's wrong, why not
> just take it to a service center." when we did, mac didn't pay for the
> repair because as they put it - - "although the station at which you took
> the unit for repair was an authorized Mac repair facility, it wasn't an
> authorized warranty facility."

un_friggin_believable.

I recall a discussion with a mac tech support person when I was struggling
with FCP3 and I had to spend ten minutes explaining how to use FCP to him. I
finally got so frustrated I hung up and pursued a refund. It was a $200
phone call.

 

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