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Re: Faulty DVD

Posted by Adrian A on 05/17/06 13:38

Andy Upton wrote:
> I sent Amazon an email on their system telling them about the faulty
> DVD. Now on "My Account" page it lists the same DVD but with an order
> date of May 15, 2006.
> The date of my original order was April 22, 2006.
> However, they have a price on my account page of $34.95.
> Does this mean Amazon is sending my a new DVD, and more importantly,
> are they going to charge me for it - I bloody well hope not !
> If they are replacing the DVD,shouldn't it say " Price void " or
> something ? I have not recieved an email from Amazon.

It's most likely you'll recieve a replacement disc FOC, the price on your
account page is probably for their internal accounting.
--
Adrian

 

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