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Posted by Lee Mellows on 07/31/06 11:47
>
> You should contact the seller and make it plain to him that you will be
> taking action before the 30 day paypal/ebay limit.
> How very convenient it is that he leaves the country for just over a month
> just after getting shut of faulty goods?
>
> Tell him you will not neg him if he refunds your money within a week... no
> waiting for cheques to arrive either.
>
> After that (tell him) you will have no option but to be as thorough as
> possible in seeing that nobody else gets caught in this way by him.
>
> After that you can notify paypal, ebay, neg him on ebay, and post his
> details on newsgroups and forums if you are confident he is a chancer.
>
> ...Try the "softly softly" approach first, but if he is saying right-off
> that he won't deal with it until after September 1st you have the right to
> crank it up asap I would say.
Ah, well, I've been digging a bit deeper and it seems that the Paypal limit
is actually 45 days. I have 45 days from payment (shown by Paypal to be the
21st) to register a dispute, then 20 days after that to register a claim.
He says that he will be back on Friday 1st Sept. The deadline runs out the
following Monday. If he IS away there will be nothing he can do about it
till then. He has good feedback and I have no reason to think he is pulling
a fast one (suspicious though it is). I feel I should really let him check
that it is broken before he pays me back, but if it's bounced off his
doorstep he'll have to pick it up from the PO, so it's all a bit tight.
Moral dilllema no.5
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