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Posted by Colin Wilson on 10/13/33 11:57
> > £13.50 "Clearance Fee" in addition to £9.81 VAT for a parcel from the
> > states. I don't mind the VAT but Clearance Fee?
> What was the value of the parcel ?
> £37 not including shipping from the US which shouldn't count
....should be around £6.50 VAT, but they may apply a duty rate prior to
adding VAT to the total - ask how they applied the duty, and at what
rate !
> Can you ask for justification of their clearance fee ?
> Standard fee regardless of how much the VAT is.according to the label and
> the snotty cow at the depot.
That sounds like you`ve been "done" to me, unless the parcel was sent
"express" by the sender - per their site:
"We have two levels of clearance fee for import parcels. There is a
charge of £13.50 for express parcels imported through the EMS (i.e.
International Datapost equivalent) and GLS (i.e. Euro 48 equivalent)
networks and also for high value standard parcels (valued at over
€1000). For all other import parcels, an £8 charge will apply.
These clearance charges are only applied if a duty or tax is payable on
the parcel."
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