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Posted by RobertJM on 10/27/06 18:16
"Tricky Dicky" <tricky@nospam.clara.co.uk> wrote in message
news:1161971417.28625.0@proxy00.news.clara.net...
>
> "guv" <guv69@msn.com> wrote in message
> news:1kc4k2d1ln2v7fql07e17q0tpl30hs4bb9@4ax.com...
>> On Fri, 27 Oct 2006 13:34:50 +0100, "Tricky Dicky"
>> <tricky@nospam.clara.co.uk> wrote:
>>
>>>My sister's PC is no longer able to connect to the internet. The signal
>>>between PC and modem/router is fine and Tiscali say the phone line is
>>>okay.
>>>Lights on the front of the router indicate there is no DSL signal so to
>>>me
>>>it looks like a dead box.
>>
>> The unfortunate thing is there are quute a few things that could be
>> going wrong.
>>
>> Some of the things you could try out.....
>>
>> Try another PC with the modem.
>> Try your modem and PC in someone elses ADSL connection to their ISP.
>> Try a different modem.
>>
>> I have expereinced the problem you describe and all but one time (when
>> the modem died) it was down to the ISP giving me a dead connection. ie
>> I was connection, but unable to do anything online, despite it showing
>> as being connected. Does it show you connected? If yes, I'd bet its
>> your ISP thats the problem.
>
>
> In answer to P Pron & Colin Wilson as well:
>
> Even if the ISP was giving a dead connection then I should be seeing some
> flickering of the various indicators surely? I get zilch.
>
> I tried to use the original modem that came with the Tiscali start-up pack
> on a hardwire but there was driver problem (don't ask me why) and the
> modem would not install correctly. The PC is mainly used by the kids and
> they install all sorts of shite - it could really do with a complete wipe
> and re-install.
>
> Tried different filters and the phone line is shared with the home phone
> so not a wiring problem
>
> Looks like it is going to be a new modem then
>
> Cheers to all
>
> Tricky
>
Have you tried resetting the router, should be a little hole somewhere to
shove a paper clip or something in.
--
RobertJM
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