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Posted by Danny on 12/09/06 10:30
"Colin Wilson" <void@btinternet.com> wrote in message
news:MPG.1fe403147cd59e9b989b3c@news.individual.net...
> In the limited contact i've had with SVP i've always been impressed, but
> how's this for an example from tonight:
>
> I made an order, and during the payment process via HSBC I noticed that
> the full delivery address was not being shown fully.
>
> Emailed sales@svp at 10:16pm with a screenshot pointing it out
>
> By the time I next checked my email at 10:27pm Steve had already checked
> the order and confirmed there was no problem.
I have to admit that my experience of them hasn't been quite so good...
Last month I ordered some blank DVDs from them. They arrived swiftly and
were exactly as described. At this point, I was very, very pleased. Later
that day, however, Steve came around my house and shot my dog. That, to me,
is not good customer service...
Disgruntled of Hartlepool
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