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Re: recent Netflix shipping delays

Posted by Derek Janssen on 06/11/07 16:30

def456 wrote:
>
> After communicating with them and reading their TOS, I believe their
> software is buggy. To make it work right, you should move titles to the top
> of your queue which are available "NOW". If a movie isn't available "NOW",
> move it lower in your queue, and only move it to the top when it becomes
> available "NOW". Their software shouldn't require this but I believe it
> does. So when it encounters a movie at the top of your queue which says
> there's any kind of delay or wait involved, it should skip over it to the
> next available movie, which shouldn't affect the shipping date - but it
> does!?

The procedure:
1) If your movie's available now, they send it.
2) If your movie's available on a Short Wait, they judge who gets the
limited copies, and whether it's easier for your account to skip to the
next NOW title.
3) If there's spare copies, a title has to be located at another region,
and sent from there.

If it's six hours from receipt, and your empty slot still hasn't been
filled, they're in the time-consuming process of thinking over 2) and
3), and there's a 2 in 3 chance you'll end up with your next NOW title
anyway.

Derek Janssen
ejanss@comcast.net

 

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