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Posted by Gene E. Bloch on 06/21/07 17:51
On 6/20/2007, EADGBE posted this:
> This is my first time posting here, and I'm hoping someone can help me
> with a problem I'm having with the new Samsung DVD-1080P7 player (I
> think it's also called DVD-HD1080P7).
>
> First of all, let me say that all of my DVD discs are LIKE NEW. I
> take excellent care of all of my discs, and they all played flawlessly
> in my previous DVD player.
>
> Secondly, this is the second DVD-1080P7 that I have tried. I returned
> the first one to the store, thinking it was defective, but now I see
> that this second player is behaving exactly the same way, and I want
> to know what can be done about it.
>
> Thirdly, a firmware upgrade is out of the question (at least at this
> point). This player is too new to have any updates available on the
> Samsung website.
>
> HERE'S THE PROBLEM:
>
> This new Samsung player will load and play every disc I own, but with
> some of the discs I own, there is a serious problem.
>
> When I insert certain DVD's from my collection, one of two different
> problems will occur:
>
> 1) I cannot access ANY program material from a disc's Main Menu. When
> I choose an option, the option briefly lights up in a different color
> to show that it has been chosen, but then nothing happens and the Main
> Menu DOES NOT go away. My only option at this point is to eject the
> disc.
>
> 2) More seriously, some discs will display the usual start-of-disc
> material when I first press "Play"...anti-copying warning and a couple
> of previews...but after the last preview--just before the Main Menu is
> supposed to appear--the DVD player stops the disc. I cannot do
> anything at all beyond this point, and on a couple of tries, the DVD
> player froze up so badly that I had to unplug it from the wall before
> I could regain control of the player.
>
> A third problem that I have had with both of the Samsung players I've
> tried is that they do NOT start at the very beginning of chapters.
> Instead of starting the chapter at the 0:00 mark, this player starts
> about 3 or 4 seconds into the chapter. I can skip backwards to the
> actual start of the chapter to watch what I have missed, but I
> shouldn't have to do this!
>
> Has anyone else experienced these problems with this new Samsung DVD
> player -- and if so, is there anything that can be done to correct
> these problems? I don't want to return this player, but I will if I
> have to.
>
> Thanks in advance....
To emphasize the obvious: return it and get your money back.
--
Gene E. Bloch (Gino)
letters617blochg3251
(replace the numbers by "at" and "dotcom")
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