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Re: Has Netflix killed emails?

Posted by xeaglecrest on 07/19/07 13:11

def456 wrote:
>
> Formerly the email option appeared after asking a question in the Help
> section. Now that doesn't appear anymore, only an 1-877- telephone number
> appears. Calling that number resulted in a 12 minute wait, and I didn't
> wait. Have I been blacklisted for sending too many email questions? Can you
> still get the email option to appear for contacting customer service? (I
> can't, apparently)

This is the last address I used: customerservice@netflix.com

 

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