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Re: Has Netflix killed emails?

Posted by def456 on 07/19/07 13:52

<xeaglecrest@att.net> wrote in message news:469F62E9.356F@att.net...
> def456 wrote:
>>
>> Formerly the email option appeared after asking a question in the Help
>> section. Now that doesn't appear anymore, only an 1-877- telephone number
>> appears. Calling that number resulted in a 12 minute wait, and I didn't
>> wait. Have I been blacklisted for sending too many email questions? Can
>> you
>> still get the email option to appear for contacting customer service? (I
>> can't, apparently)
>
> This is the last address I used: customerservice@netflix.com

I can try that too, but the question is whether they've killed emails sent
via their website? I've always sent them that way in the past.

 

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